Refund Policy: At this time there is no refund for any items purchased via this site. I am happy to provide rescheduling options based on my Late Policy.
Cancellation Policy: Cancellation Requests: I understand that unexpected experiences arise that may require you to cancel a session. Please note that cancellation requests must be emailed to ashleyphoenixtarot@gmail.com within 24 hours of your scheduled session.
Cancellation Confirmation: Once a cancellation request is received, I will review it and confirm the cancellation status within 1-2 business days.
Modification of Policy: We reserve the right to update or modify this policy at any time without prior notice. Please check our website for the most current version of our cancellation policy.
Late Policy:
Definition of Lateness: Lateness is defined as not joining class within 10 minutes of the start time.
General Expectations: Clients are asked to arrive promptly for scheduled events and sessions.
Communication: If a client anticipates being unable to meet, they are expected to communicate this in advance via written communication to ashleyphoenixtarot@gmail.com.
Appeals: Clients may appeal a late penalty decision by submitting a written appeal to ashleyphoenixtarot@gmail.com
Review and Revision: This policy will be reviewed periodically and may be revised as needed. Any changes will be communicated to all clients.
